Setting-up, optimization and supervision of maintenance / repair / spare parts management
The setup and the supervision of your after-sales structure may have a much heavier impact on your balance sheet and profitability than you might imagine. We will make sure that your service infrastructure is sustainable and of high quality. During an optimization process we will introduce mechanisms which shall protect you from overpriced spare parts and lengthy delivery times. We offer the following after-sales services to you:
- Setting-up your spare parts warehouse
- Training of your warehouse staff
- Setting-up your repair facility / facilities
- Training of your service engineers
- Implementation and auditing of a quality system
- Contracting with your main parts suppliers to achieve best delivery times and prices
- Support export / import procedures for spare parts
- Analyze and support your claims for warranty
- Financing solution incorporating European credit facilities
- Preparation of your "technical specification"
- Setting up your project plan
- For governmental projects, public entities and sovereign-owned companies: Preparation of your commercial and / or technical tender document
- For private businesses / NGOs: Preparation of your commercial and / or technical purchasing documents
- Supplier evaluation / tender analysis
- Supplier negotiations and contracting
- Quality inspection of goods and services
- Project supervision and coordination during the project implementation phase
- Setting-up, optimization and supervision of maintenance / repair / spare parts management
